Privacy Policy

We collect information you provide directly to us when you sign up for a trial, create an account, or contact us. This includes:

• Name and email address

• Business name and phone number

• Billing information (processed securely via our payment provider)

• Call recordings and transcripts generated through our service

• Messages, notes, and other communications you submit through the platform

We also automatically collect certain technical information when you use our services, such as IP addresses, browser type, pages visited, and device identifiers.

We use the information we collect to:

• Provide, operate, and improve our services

• Process transactions and send related billing information

• Send service-related communications, including account confirmations and support messages

• Personalize your experience and understand how our services are used

• Monitor and analyze usage and trends to improve the platform

• Comply with legal obligations

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating our platform (e.g., payment processors, cloud hosting providers, telephony providers)

• Law enforcement or government authorities where required by law

• Successors in the event of a merger, acquisition, or sale of assets

All third-party providers are contractually required to protect your information and use it only for the purposes we specify.

Our service involves automated call answering and recording. Calls handled by FinallyAnswered may be recorded for the purpose of lead capture, intake, and follow-up. By using our service, you acknowledge and agree that calls to your business number may be answered and recorded by our AI system.

You are responsible for ensuring that your use of our service complies with applicable call recording consent laws in your jurisdiction.

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. Certain data may be retained as required by law or for legitimate business purposes.

We take reasonable measures to protect your information from unauthorized access, alteration, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at info@finallyanswered.com.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

If you have any questions about this Privacy Policy, please contact us at:

Finally Answered Home Services

email: info@finallyanswered.com